Return Information and Refunds for drwho.childrens-library.com

What is drwho.childrens-library.com Return Policy?

You may return most products purchased. Most items may be returned with 30 days of receiving the item. However we aren't the initial seller therefore you must contact and/or refer to the actual sellers terms for returns individually.

How soon will I receive a refund on a returned item?

Refunds are usually made back to the original card and may take up to 30 days to credit back. However, some resellers may have different policies regarding refunds, like only giving store credit or gift certificates. Please consult an original sellers refund policy.

Alternative Seller Returns Policies

Some sellers provide a returns policy equal to our own, some seller returns policies could differ. Each seller's refund policy is available on the seller's web site. Handling and shipping charges for returning items shipped by the seller are borne by buyer.

Items valued at over have to be returned to the seller using a trackable shipping service. If the order is valued at 0 or higher, insure the shipment for the price of the merchandise and ship your return using a signature shipping service. For items below , we suggest USPS delivery confirmation service.

Note: In case a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a means of return, you may possibly not be eligible for a refund.

UPS Pickups

Whenever you request a UPS pickup, UPS will send a driver to the address with the shipping label within 1-5 business days. Make certain you've described the defect, damage, or error and include that in the returned package. In the event the original packaging is available, return the item in this packaging. To help avoid problems with the pickup, remove any previously used shipping labels which might be still on the box.

    Notes:
  • For details about UPS pickups, go to UPS.com.
  • The price of return shipping could be deducted from the refund.

Cancel Pickup Request

After the UPS pickup is requested, it's not possible to cancel that request until following the first pickup attempt has been made. UPS will make up to three pickup attempts. Once the first pickup attempt, you may call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Make sure to have your tracking number handy.


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